The help desk can be accessed by taking any of the following actions:
- Send an e-mail to helpdesk@cecil.edu
- From an on campus phone dial HELP (4357)
- From off campus dial 410-287 HELP (4357)
- On the North East campus stop by the IT office on the third floor of the Community Cultural Center or the ‘fishbowl’ in the Arts & Science building or on the Elkton Campus room 133.
All e-mails to helpdesk and calls to HELP will be acknowledged immediately and every effort will be made to resolve the problem immediately.
For solutions requiring specific skills a technician will be dispatched to assist.