Virtual Support

Student Services Hours

Student Services has extended Saturday hours in August to register for Fall 2024.

The following are the current hours for Admissions, Registration, Advising, Financial Aid, and the Cashier's Office.

Days Hours Location
Monday 8 am – 4:30 pm On-site & Virtual
Tuesday 8 am – 4:30 pm On-site & Virtual
Wednesday 8 am – 6 pm On-site & Virtual
Thursday 8 am – 4:30 pm On-site & Virtual
Friday 8 am – 4:30 pm On-site & Virtual

The following hours are for Student Life, Early College Academy (ECA), and Career Services.

Days Hours Location
Monday – Friday 8 am – 4:30 pm On-site & Virtual

Evening appointments are available for offices that typically close at 4:30 pm.

All offices are still available to chat online or meet via Microsoft Teams. Walk-ins are welcome, but appointments are encouraged.

Saturday Hours in August

For your convenience, the following Student Services departments will have hours on Saturday, August 17, 2024 from 9 am to 1 pm. Register today for Fall semester!

  • Admissions
  • Advising
  • Cashier’s Office
  • Financial Aid
  • Records & Registration

Contacts and Information

Below is a list of department contact information and frequently asked questions to help you get started as a student at Cecil College. In addition, learn about our current tuition-free opportunities!

Live-Chat Services

For new students: Please visit the FAQs below this section for various, available live chat and virtual resources.

For current students: Please visit the FAQs below this section for various, available live chat and virtual resources. In addition, live chat is available for most Student Services departments by logging in to MyCecil and visiting that department page during office hours.

The following offices are open Monday through Friday during the currently posted hours:

  • Admissions
  • Registration
  • Advising
  • Cashier
  • Financial Aid

The following offices are open Monday–Friday, 8 am – 4:30 pm:

  • Career Services
  • Student Life

Having issues logging into MyCecil? Contact the Help Desk at helpdesk@nullcecil.edu or (410) 287-4357.

Department Hours and Contacts

For a complete list of department phone numbers, please visit our campus phone directory. Please read the FAQ "How do I register for courses?" for more resources and information.

Note: Be sure to scroll right while viewing the table below to see all available information.

Type of Hours Hours Email Phone Notes
Academic Success Center (ASC)
On-site
and
Virtual
Mon–Thu, 9 am – 9 pm
Fri/Sat, 10 am – 4 pm
asc@nullcecil.edu (443) 715-3292 Provides in-person and virtual tutoring in math as well as reading and writing. For more detailed information about tutoring hours, please visit the Academic Support page.
Admissions
On-site
and
Virtual
Mon/Tue, 8 am – 4:30 pm
Wed, 8 am – 6 pm
Thu/Fri, 8 am – 4:30 pm
admissions@nullcecil.edu (410) 287-1006
Advising
On-site
and
Virtual
See current hours. advising@nullcecil.edu (410) 287-1000
Bookstore
On-site The Bookstore's hours change periodically. Please refer to the Bookstore page for current hours. bookstore@nullcecil.edu (410) 287-5436
Cashier
On-site
and
Virtual
See current hours. cashiers@nullcecil.edu (410) 287-1000
Accessibility Services
On-site
and
Virtual
Mon–Fri, 8 am – 4:30 pm accessibilityservices@nullcecil.edu (443) 674-1993
Financial Aid
On-site
and
Virtual
See current hours. finaid@nullcecil.edu (410) 287-1000
Help Desk
Virtual Mon–Thu, 8 am – 8 pm
Fri, 8 am – 7 pm
Sat, 8 am – 1 pm
helpdesk@nullcecil.edu (410) 287-4357
Library
On-site
and
Virtual
The library's hours change periodically. Please refer to the Cecil County Veterans Memorial Library page for current hours. library@nullcecil.edu (410) 287-1005
Registration
On-site
and
Virtual
See current hours. registration@nullcecil.edu (410) 287-1000 These hours are for North East campus. The Registration office at Elkton Station is open from 8 am – 4:30 pm.
Student Life
On-site
and
Virtual
Mon–Fri, 8 am – 4:30 pm studentlife@nullcecil.edu (443) 674-1987
Testing Services
On-site Mon–Thu, 9 am – 9 pm
Fri–Sat, 10 am – 4 pm
bmorton@nullcecil.edu (410) 287-1015 To book a testing appointment, go to cecil.mobi/RemoteProctoringAppointments.

Campus Maps

See our virtual maps for both of our campuses:

Campus Basic Needs Support

Please visit our Campus Basic Needs Support page for a listing of additional College and community assistance information and contacts.

Individual Study Spaces

Do you need a quiet place to take an online class or study in between on-campus classes? There are many quiet study spaces, student lounges and a private lounge on each campus. View our Lounges & Cafes list and look for our iStudy Spots when you are on campus!

Frequently Asked Questions

How do I enroll/register as a new student? (Admissions)

  • Complete the admissions application online.
  • If a student applies, they will receive an email with their acceptance letter attached and next steps in the process.
  • Meet with an Admissions Representative: meet in person, no appointment necessary, or meet virtually, contact admissions@nullcecil.edu to schedule.
  • Email SAT/ACT scores, high school and/or college transcripts to admissions@nullcecil.edu. Scores and transcripts are not a requirement for admission; however, students may receive credits or assessment exemptions after transcripts are evaluated.
  • Contact Admissions at (410) 287-1006, live chat on the home page of cecil.edu, or email admissions@nullcecil.edu.

Please read the FAQ "How do I register for courses?" for more resources and information.

How do I register for courses? (Registration, Advising, Payment)

If you are a new student, please read the FAQ: How do I enroll/register as a new student?

For the most up-to-date course schedule, please read the FAQ: Is my course online? What are synchronous/asynchronous courses?

Registration for credit courses begins:

  • Fall Semester: April 1
  • Winterim and Spring Semester: November 1

Registration for Continuing Education and Workforce Development courses begins:

  • Fall Semester: May 1
  • Spring Semester: December 1

Register

Registration refers to the process of enrolling in courses. Early registration is recommended to decrease the chances of exclusion from filled classes and to afford students the maximum benefit from academic advising. Students may take advantage of in-person, online, email, or telephone registration.

In-person office hours for Admissions, Registration, Advising, Cashier, and Financial Aid are posted at the top of this page. In addition, all offices are available to chat online or meet via Microsoft Teams during regular office hours. Walk-ins are welcome, but appointments are encouraged.

Saturday Hours in August

Student Services (Admissions, Advising, Cashier’s Office, Financial Aid, and Registration) will be open on Saturday, August 17, 2024 from 9 am to 1 pm.

Register Online
Go to the Registration tab at MyCecil to register for courses. Per the Registration tab, you can begin at "Steps to Register" and proceed to the "Add/Drop" portlet to generate the registration. You can also search courses by directly visiting www.cecil.edu/courses.The instructions for online registration can also be found in the current credit course schedule.
Register via Email
Use the registration@nullcecil.edu email address. Send us an email stating that you wish to register, and we will assist you accordingly.
Register via Phone
Call (410) 287-1600. Calls will be forwarded to the appropriate staff, and we will assist you accordingly.
Register via Appointment

Our staff is ready to assist you by phone or email. If you need assistance, please call (410) 287-1600 and follow the prompts to speak with representatives from these departments. You can also chat online with an admissions counselor by visiting www.cecil.edu/admissions and clicking on the yellow "Chat with Admissions now!" button on the bottom right of your screen. We look forward to assisting you with your enrollment and advising needs.

Advising

All new students are required to register with an academic advisor for their first semester of enrollment. Students are encouraged to arrange for telephone advising/registration appointments. Please call (410) 287-1600 or email advising@nullcecil.edu to arrange an appointment. A registered student who has a disability which might impact accessibility and/or academics at Cecil College, and may require accommodations, can contact the Coordinator of Accessibility Services at accessibilityservices@nullcecil.edu or (443) 674-1993.

Payment

Payment is required at the time of registration. Directions for online payment can be found at MyCecil via the Finance tab, or under "Make a Payment" per the Quick Links on the left side of the page under each tab.

In addition, you may contact the Cashier’s Office for assistance at (410) 287-1020 (calls are being forwarded to appropriate staff).

Is my course online? What are synchronous/asynchronous courses?

Cecil College’s semesters include in-person and online courses (asynchronous and synchronous), hybrid courses, and in-person labs and courses that require a "hands-on" component to facilitate an optimal educational experience.

For the most up-to-date course schedule, visit cecil.edu/courses or hover your mouse over Programs & Courses in the navigation bar at the top of any page on cecil.edu and choose Course Search from the Academics menu in the dropdown. To determine whether your course is designated as online (synchronous or asynchronous), on campus, or a hybrid, refer to the following key to learn the definition and symbol for each while choosing your courses.

For questions or assistance with course selection, please contact advising at advising@nullcecil.edu or call (410) 287-1600.

Letter Designation Course Type Explanation
ONC On Campus Classes that meet in-person at a regularly scheduled day and time.
OFF Off Campus Classes that meet at an off campus site at designated days and times. Examples include clinical experiences, equine courses, and courses offered at high schools. Students are responsible for their own transportation.
HYB Hybrid Classes that meet in-person periodically with some coursework offered online.
ONLIN/SYNCH Online/Synchronous Online classes that meet virtually and are scheduled on a regularly occurring day/time throughout the semester.
ONLIN/ASYNCH Online/Asynchronus Online classes with little or no designated meeting days/times. Assignments are completed independently with scheduled due dates.
HFX Hyflex Classes that meet at the same day/time throughout the semester with some students attending on campus and others attending synchronously online. Both are taught by the same faculty member. Students must pick the in-person or online option when they register for the course.

Can I complete my math and writing placement assessments online?

Yes. The math and writing placement assessments are available online. To learn more about the online assessments, please review the instructions for the math placement and the English placement. If you have any questions, please contact advising@nullcecil.edu.

What are the current Bookstore hours? (Bookstore)

Please refer the Bookstore page for hours of operation and scheduled closures. Call (410) 287-5436 or email bookstore@nullcecil.edu for any questions. You can place orders on our website, cecil.bncollege.com, for in-store pickup or to be shipped to you. For questions about financial aid, please contact the Cashier’s Office.

What College resources are currently available during each semester? (Library, Advising, Testing Services, Financial Aid, Help Desk, Accessibility Services, and more)

For online tutoring, please see the FAQ: What online tutoring is available?

In addition to tutoring, the following resources are also available online.

Library

Library services are available in person and online. Available services include:

  • Instructional Services – Get help with research, the online catalog, library databases, or citations for your papers. Our Instructional Librarian is available during listed hours for all your research and instruction needs. Appointments are available in person and remote via Zoom. Please email mdagostino@nullcecil.edu or visit the Library page on MyCecil for the link to schedule.
  • eBooks, Databases, Subject Guides, and Streaming Video – Available 24/7 to all Cecil College students remotely, please visit the Library tab on MyCecil for access links.
  • Contact Us – Librarians will be available during listed hours. You can reach the library in person, via phone at (410) 287-1005, via email at library@nullcecil.edu, or via live chat! Live chat can be found via the Library tab on MyCecil. Chat is available during staffed hours only.

Information Technology Help Desk

The Help Desk staff will be monitoring and responding to email during the semester. If you have technology-related questions, please contact them at helpdesk@nullcecil.edu or call (410) 287-4357.

Student Services

The Student Services staff will be monitoring and responding to email during the semester. Please contact the following departments with any related questions:

For current students, live chat is available for most Student Services departments by logging in to www.my.cecil.edu and visiting that department page during office hours. Log in to MyCecil and visit the following department pages for live chats:

  • Advising
  • Career Services
  • Cashiers
  • Financial Aid
  • Library
  • Registration
  • Student Life

Having issues logging into MyCecil? Contact the Help Desk at helpdesk@nullcecil.edu or (410) 287-4357.

Classes

Please continue to contact your faculty, as needed, related to coursework inquiries.

Online Learning Guide

For answers to many questions regarding our online learning, visit Technology Resources on MyCecil, then click on the Online Learning Guide link. Note that you must be logged in to view this page/document.

More Information

For more information regarding online programs at the College, please see the following pages:

How do I use Blackboard? (Online Training, Student Life)

Blackboard assistance can be scheduled at your convenience, Monday through Friday between 8:30 am – 5 pm by visiting https://mdagostino.youcanbook.me/ and clicking on one of the open time slots.

If you have questions at any point, you can email Cheryl Davis-Robinson at studentlife@nullcecil.edu and/or reach out to your professor.

What online tutoring is available? (Mathematics, Reading and Writing, Engineering and Science)

Online tutoring is available for the following:

  • mathematics
  • reading and writing
  • science, engineering, and technology

Academic Success Center (Mathematics, Reading and Writing)

The Academic Success Center provides free tutoring for students in math, reading, or writing as related to courses offered at Cecil College. The staff is experienced and can explain concepts, making sure students understand what they are learning. For more information, including tutoring hours, please visit the Academic Success Center page.

Science, Engineering, and Technology

Tutors are available for various science, engineering, and technology classes both virtually via email or Microsoft Teams as well as in-person. Follow these steps to self-enroll through Canvas where you'll find the tutoring schedule and links:

  1. Visit www.cecil.edu/SETT and login to Canvas with your "chawk" email address and password.
  2. Once logged in, you will see a homepage for the tutoring site. Click the Join this Course button on the side content area section. Then a green Enroll in Course button will appear, click that. You should automatically be enrolled into the course. Look for a link that says Go to Course and click it.
  3. Once you enroll, go to the Modules tab to see the tutor schedule, scientific writing help, and study links.

Tutoring is free and "walk-in" style; the lab does not take appointments. Some tutors are face-to-face, virtual only, or a hybrid of both. Tutors that are face-to-face will have a room number associated indicating where they will be during their tutoring times. The virtual tutors will have a link that goes to Microsoft Teams for virtual sessions. You can also email tutors and they will respond during their tutoring times.

If you have any questions or feedback regarding tutoring, you can email Kayla Ross, Science and Engineering Lab Coordinator, at kross@nullcecil.edu.

How do I access academic accommodations / disability and support services?

Accessibility Services provides academic accommodations for students with disabilities. If you have a disability, whether it’s physical, mental health diagnosis, you had an IEP or 504 in high school, and more, please contact Accessibility Services for more information and to determine appropriate and reasonable accommodations for your success in college. Accommodations might include extended time on exams, use of the Testing Services, audio recording, and alternate books.

Support services are offered to all students through the Student Life Office. If you:

  • are going through a crisis,
  • need someone to talk to,
  • are searching for a community resource connection,
  • feel overwhelmed,
  • need time management or organization tips,
  • just need to relax,

contact us today at:

Raegen Iler
Email: riler@nullcecil.edu
Phone: (443) 674-1993

How do I report behaviors of concern related to safety, misconduct, or a student's well-being?

Cecil College is committed to creating a safe, supportive learning environment for all members of the campus community. It is our goal to provide a central location where members of our community can report behaviors of concern whether it's related to safety, misconduct, or a student’s well-being. Please visit cecil.edu/report to file a report. Each report is routed to College personnel for further action or investigation. You may be contacted again for additional information as needed.

If the situation is an emergency or if someone is in danger, please call 911. If a situation warrants immediate attention, but is not a life-threatening emergency, please call Public Safety: for the North East Campus, call (410) 287-1601, and for Elkton Station, call (410) 287-1602.

Student Life Virtual Office Hours

Staff Member Day Time Zoom ID Password
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