Virtual Support

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This page was last updated on Tuesday, September 14 at 10:30 am.

Please read our return to campus plan. For information about Covid-19, please visit cecil.edu/coronavirus.

Below is a list of department contact information and frequently asked questions to help you get started as a student at Cecil College. In addition, learn about our current tuition-free opportunities!

Contacts and Information

Live-Chat Services

For new students: Please visit the FAQs below this section for various, available live chat and virtual resources.

For current students: Please visit the FAQs below this section for various, available live chat and virtual resources. In addition, live chat is available for most Student Services departments by logging in to www.my.cecil.edu and visiting that department page during office hours.

The following offices are open Monday–Thursday, 8 am – 6 pm, and Friday, 8 am – 4:30 pm:

  • Advising
  • Cashier
  • Financial Aid
  • Registration

The following offices are open Monday–Friday, 8 am – 4:30 pm:

  • Admissions
  • Career Services
  • Student Life

Having issues logging into MyCecil? Contact the Help Desk at helpdesk@nullcecil.edu or (410) 287-4357.

Department Hours and Contacts

For a complete list of department phone numbers, please visit our campus phone directory. Please read the FAQ "How do I register for Fall 2021 courses?" for more resources and information.

Note: Be sure to scroll right while viewing the table below to see all available information.

Type of Hours Hours Email Phone Notes
Admissions
On-site
and
Virtual
Mon–Fri, 8 am – 4:30 pm admissions@nullcecil.edu (410) 287-1006
Advising
On-site
and
Virtual
Mon–Thu, 8 am – 6 pm
Fri, 8 am – 4:30 pm
advising@nullcecil.edu (410) 287-1000
Option #1
Bookstore
On-site Mon–Thu, 8 am – 6 pm
Fri, 9 am – 2 pm
bookstore@nullcecil.edu (410) 287-5436
Cashier
On-site
and
Virtual
Mon–Thu, 8 am – 6 pm
Fri, 8 am – 4:30 pm
cashiers@nullcecil.edu (410) 287-1000
Option #6
Disability and Support Services
On-site
and
Virtual
Mon–Fri, 8 am – 4:30 pm disabilityservices@nullcecil.edu (443) 674-1993
Financial Aid
On-site
and
Virtual
Mon–Thu, 8 am – 6 pm
Fri, 8 am – 4:30 pm
finaid@nullcecil.edu (410) 287-1000
Option #4
Help Desk
Virtual Mon–Thu, 8 am – 8 pm
Fri, 8 am – 7 pm
Sat, 8 am – 1 pm
helpdesk@nullcecil.edu (410) 287-4357
Library
On-site
and
Virtual
Mon–Thu, 7:30 am – 8 pm
Fri, 7:30 am – 4:30 pm
Sat, 11 am – 4 pm
library@nullcecil.edu (410) 287-1005
Math Lab
On-site Mon–Thu, 9 am – 9 pm
Fri–Sat, 9 am – 4 pm
mathlab@nullcecil.edu (571) 392-7560
use PIN 7484774720
Online tutoring available via appointment by visiting the Online Math Lab Calendar.
Registration
On-site
and
Virtual
Mon–Thu, 8 am – 6 pm
Fri, 8 am – 4:30 pm
registration@nullcecil.edu (410) 287-1000
Option #2
These hours are for North East campus. The Registration office at Elkton Station is open from 8 am – 4:30 pm.
Student Life
On-site
and
Virtual
Mon–Fri, 8 am – 4:30 pm studentlife@nullcecil.edu (443) 674-1989 Speak with a Student Life staff member online via Zoom. For more details, see February virtual office hours.
Testing Center
On-site Mon–Thu, 9 am – 9 pm
Fri–Sat, 9 am – 4 pm
bmorton@nullcecil.edu (443) 674-1989 To book a testing appointment, go to cecil.mobi/RemoteProctoringAppointments.
Writing Center
On-site Mon, 12 pm – 8 pm
Tue, 11 am – 4 pm
Thu, 4 pm – 8 pm
Fri, 11 am – 4 pm
thewritingcenter@nullcecil.edu (443) 674-1976 For more information, join the Online Writing Lab (OWL) in Blackboard.
Virtual Mon–Thu, 9 am – 8 pm
Fri, 9 am – 4 pm
Sat, 10 am – 2 pm

Campus Maps

See our virtual maps for both of our campuses:

Need-Based Resources

Please visit our Need-Based Resources page for a listing of additional College and community assistance information and contacts.

Individual Study Spaces

Do you need a quiet place to take an online class or study in between on-campus classes? There are many quiet study spaces, student lounges and a private lounge on each campus. View our Lounges & Cafes list, and look for our iStudy Spots when you are on campus!

Frequently Asked Questions

How do I enroll/register as a new student? (Admissions)

  • Complete the admissions application online.
  • If a student applies, they will receive an email with their acceptance letter attached and next steps in the process.
  • Request to virtually meet with an Admissions representative to go through enrollment process and ask questions about Cecil College.
  • Email SAT/ACT scores, high school and/or college transcripts to admissions@nullcecil.edu. Scores and transcripts are not a requirement for admission; however, students may receive credits or assessment exemptions after transcripts are evaluated.
  • Contact Admissions at (410) 287-1006, live chat on the home page of cecil.edu, or email admissions@nullcecil.edu.

Please read the FAQ "How do I register for Fall 2021 courses?" for more resources and information.

How do I register for Fall 2021 courses? (Registration, Advising, Payment)

If you are a new student, please read the FAQ: How do I enroll/register as a new student?

For the most up-to-date course schedule, please read the FAQ: Is my Fall course online? What are synchronous/asynchronous courses?

Registration for Summer/Fall 2021 credit courses begins April 1.

Registration for Summer/Fall 2021 Career and Community Education courses begins April 1.

Register

Registration refers to the process of enrolling in courses. Early registration is recommended to decrease the chances of exclusion from filled classes and to afford students the maximum benefit from academic advising. Students may take advantage of in-person, online, email, or telephone registration.

In-person office hours on the North East campus for Admissions are Monday–Friday, 8 am – 4:30 pm. Office hours for Advising, Cashier, Financial Aid, and Registration are as follows:

Days Hours Location
Monday – Thursday 8 am – 6 pm On-site & Virtual
Friday 8 am – 4:30 pm On-site & Virtual

The Registration office at Elkton Station is also open Monday–Friday from 8 am – 4:30 pm.

Please see our current on-campus Covid-19 protocols by visiting www.cecil.edu/coronavirus.

In addition, all offices are available to chat online or meet via Teams during regular office hours. Walk-ins are welcome, but appointments are encouraged. Students are asked to limit guests accompanying them to one, if possible.

Register Online
Go to the Registration tab at MyCecil to register for courses. Per the Registration tab, you can begin at "Steps to Register" and proceed to the "Add/Drop" portlet to generate the registration. You can also search courses by directly visiting www.cecil.edu/courses.The instructions for online registration can also be found in the Summer/Fall 2021 credit course schedule.
Register via Email
Use the registration@nullcecil.edu email address. Send us an email stating that you wish to register, and we will assist you accordingly.
Register via Phone
Call (410) 287-1600. Calls will be forwarded to the appropriate staff, and we will assist you accordingly.
Register via Appointment

Our staff is ready to assist you by phone or email Monday–Friday from 8:00 am to 4:30 pm, or extended hours on Wednesdays, 8:00 am to 6:00 pm (or after regular office hours by appointment, if needed). If you need assistance, please call (410) 287-1600 and follow the prompts to speak with representatives from these departments. You can also chat online with an admissions counselor by visiting www.cecil.edu/admissions and clicking on the yellow "Chat with Admissions now!" button on the bottom right of your screen. We look forward to assisting you with your enrollment and advising needs.

Advising

All new students are required to register with an academic advisor for their first semester of enrollment. Students are encouraged to arrange for telephone advising/registration appointments. Please call (443) 287-1600 or email advising@nullcecil.edu to arrange an appointment. A registered student who has a disability which might impact accessibility and/or academics at Cecil College, and may require accommodations, can contact the Coordinator of Disability & Support Services at disabilityservices@nullcecil.edu or (443) 674-1993.

Payment

Payment is required at the time of registration. Directions for online payment can be found at MyCecil via the Finance tab, or under "Make a Payment" per the Quick Links on the left side of the page under each tab.

In addition, you may contact the Cashier’s office for assistance at (410) 287-1020 (calls are being forwarded to appropriate staff).

Is my Fall course online? What are synchronous/asynchronous courses?

Cecil College’s Fall 2021 semesters will include in-person and online courses (asynchronous and synchronous), hybrid courses, and in-person labs and courses that require a "hands-on" component to facilitate an optimal educational experience.

For the most up-to-date course schedule, visit cecil.edu/courses or hover your mouse over Programs & Courses in the navigation bar at the top of any page on cecil.edu and choose Course Search from the Academics menu in the dropdown. To determine whether your course is designated as online (synchronous or asynchronous), on campus, or a hybrid, refer to the following key to learn the definition and symbol for each while choosing your courses.

For questions or assistance with course selection, please contact advising at advising@nullcecil.edu or call (410) 287-1600.

Letter Designation Course Type Explanation
ONC On Campus Classes that meet in-person at a regularly scheduled day and time.
OFF Off Campus Classes that meet at an off campus site at designated days and times. Examples include clinical experiences, equine courses, and courses offered at high schools. Students are responsible for their own transportation.
HYB Hybrid Classes that meet in-person periodically with some coursework offered online.
ONLIN/SYNCH Online/Synchronous Online classes that meet virtually and are scheduled on a regularly occurring day/time throughout the semester.
ONLIN/ASYNCH Online/Asynchronus Online classes with little or no designated meeting days/times. Assignments are completed independently with scheduled due dates.
HFX Hyflex Classes that meet at the same day/time throughout the semester with some students attending on campus and others attending synchronously online. Both are taught by the same faculty member. Students must pick the in-person or online option when they register for the course.

Can I complete my math and writing placement assessments online?

Yes. The math and writing placement assessments are available online. To learn more about the online assessments, please review the instructions for the math placement and the English placement. If you have any questions, please contact advising@nullcecil.edu.

What are the current Bookstore hours? (Bookstore)

Please call 410-287-5436 or email bookstore@nullcecil.edu for any questions. You can place orders on our website, cecil.bncollege.com, for in-store pickup or to be shipped to you. Please allow time for response due to Covid-19. For questions about financial aid, please contact the Cashier’s Office.

Rentals are due May 10. Please contact the Bookstore with any concerns, (410) 287-5436 or email bookstore@nullcecil.edu.

Bookstore Hours

Days Hours
Monday–Thursday 8:00 am – 6:00 pm
Friday 9:00 am – 2:00 pm (starting Aug 13)
Saturday 9:00 am – noon (Aug 21, 28 only)

What College resources are currently available during the Fall semester? (Library, Advising, Testing Center, Financial Aid, Help Desk, Disability and Support Services, and more)

For online tutoring, please see the FAQ: What online tutoring is available?

In addition to tutoring, the following resources are also available online.

Library

Library services are available in person and online. Available services include:

  • Instructional Services – Get help with research, the online catalog, library databases, or citations for your papers. Our Instructional Librarian is available Monday through Friday, 8:30 am – 5 pm for all your research and instruction needs. Appointments are available in person and remote via Zoom. Please email mdagostino@nullcecil.edu or visit the Library page on MyCecil for the link to schedule.
  • eBooks, Databases, Subject Guides, and Streaming Video – Available 24/7 to all Cecil College students remotely, please visit the Library tab on MyCecil for access links.
  • Contact Us – Librarians will be available Monday through Thursday 7:30 am – 8 pm, Friday 7:30 am – 4:30 pm, and Saturday 11 am – 4 pm. You can reach the library in person, via phone at (410) 287-1005, via email at library@nullcecil.edu, or via live chat! Live chat can be found via the Library tab on MyCecil. Chat is available during staffed hours only.

Information Technology Help Desk

The Help Desk staff will be monitoring and responding to email during the semester. If you have technology-related questions, please contact them at helpdesk@nullcecil.edu or call (410) 287-4357.

Student Services

The Student Services staff will be monitoring and responding to email during the semester. Please contact the following departments with any related questions:

For current students, live chat is available for most Student Services departments by logging in to www.my.cecil.edu and visiting that department page during office hours. Most departments are open Monday through Friday, 8:00 am – 4:30 pm, with extended hours on Wednesdays, 8:00 am – 6 pm. Log in to MyCecil and visit the following department pages for live chats:

  • Advising
  • Career Services
  • Cashiers
  • Financial Aid
  • Library
  • Registration
  • Student Life

Having issues logging into MyCecil? Contact the Help Desk at helpdesk@nullcecil.edu or (410) 287-4357.

Classes

Please continue to contact your faculty, as needed, related to coursework inquiries.

Online Learning Guide

For answers to many questions regarding our online learning, visit Technology Resources on MyCecil, then click on the Online Learning Guide link. Note that you must be logged in to view this page/document.

More Information

For more information regarding online programs at the College, please see the following pages:

How do I use Blackboard? (Online Training, Student Life)

Blackboard coaches are available September 8–30, 2021 to help with trouble-shooting and assist with individual navigation and questions.

Day Date Time Zoom Meeting ID Password
Mondays Sep 8–30 3–4 pm 762 078 0211 CECIL
Wednesdays Sep 8–30 12–1 pm 762 078 0211 CECIL
Thursdays Sep 8–30 1–2 pm 762 078 0211 CECIL

Blackboard assistance can also be scheduled at your convenience, Monday–Friday between 8:30 am – 5 pm by visiting https://mdagostino.youcanbook.me/ and clicking on one of the open time slots.

If you have questions at any point, you can email Cheryl Davis-Robinson at studentlife@nullcecil.edu and/or reach out to your professor.

For more information about Blackboard, please refer to the Fall 2021 semester flyer.

What online tutoring is available? (Writing Center, Math Lab, Engineering and Science)

Online tutoring is available for the following:

Writing Center

Cecil College’s Writing Center is available to support students with their reading, research, and writing in any subject. Tutors are available online and on campus during the Writing Center’s regular operating hours. To learn more about the Writing Center’s services, check out our flyer and join the Online Writing Lab in Blackboard. The Writing Center can also reached at thewritingcenter@nullcecil.edu or (443) 674-1976.

Math Lab

Don’t sit at home getting frustrated with your math! Book an appointment with one of our tutors online so that they can help you. Visit the Online Math Lab Calendar to schedule a sessions with a tutor. You can also email mathlab@nullcecil.edu and someone will respond within 24 hours.

Type of Tutoring Times Available Notes
Monday
General Mathematics 9 am – 9 pm Math tutoring via Microsoft Teams. Book an appointment through the Online Math Lab Calendar
Tuesday
General Mathematics 9 am – 9 pm Math tutoring via Microsoft Teams. Book an appointment through the Online Math Lab Calendar
Statistics 2–8 pm Statistics tutoring with Jess via Google Hangouts
Wednesday
General Mathematics 9 am – 9 pm Math tutoring via Microsoft Teams. Book an appointment through the Online Math Lab Calendar
Thursday
General Mathematics 9 am – 9 pm Math tutoring via Microsoft Teams. Book an appointment through the Online Math Lab Calendar
Statistics 2–5 pm Statistics tutoring with Jess via Google Hangouts
Friday
General Mathematics 10 am – 4 pm Math tutoring via Microsoft Teams. Book an appointment through the Online Math Lab Calendar
Saturday
General Mathematics 10 am – 4 pm Math tutoring via Microsoft Teams. Book an appointment through the Online Math Lab Calendar

Engineering and Science

Tutors are available for various engineering and science classes via email or Microsoft Teams from your computer or mobile device. If joining a session via Teams, you must use your "chawk" email address. Follow these steps to join a session:

Helpful Tip: It is recommended that you download the Microsoft Teams app instead of using Teams on a web browser. You can download the app on your computer, tablet, or cell phone. If you are not able to download the app, you can still use Teams via a web browser.

  1. First, look at the tutor schedule below and find the appropriate tutor you need.
  2. Click the tutor link from the "Teams Link" column or copy and paste the link into a browser. It should take you to your Teams application and automatically open the session.
    • Please note that sessions are only open during the tutor’s specific days and times designated below.
    • Some tutors may have different Teams session links depending on the day of the week, so please make sure to choose the corresponding link for the appropriate day.
  3. Once in the session, you should be able to communicate with the tutor via video, chat, or audio. Also, you will be able to share your screen and use the whiteboard feature for extra help.

If you have trouble accessing the session, please email the tutor. Any problems regarding downloading and accessing Teams can be directed to the Help Desk at helpdesk@nullcecil.edu.

You can also access the Science & Engineering Tutoring Fall 2021 Team, which includes all of the tutor’s sessions.

Note: Tutors hours are subject to change. Please see tutors posts on their session within Teams for more information, or email Kayla Ross at kross@nullcecil.edu if you need any assistance.

Tutoring is available for the following classes in Astrology:

Course(s) Time Tutor Teams Link
Thursday
AST 103 3:30–7 pm Brendan Pens
pens8075@nullcecil.edu
cecil.mobi/Teams-Brendan-Pens
Friday
AST 103 12–3:30 pm Brendan Pens
pens8075@nullcecil.edu
cecil.mobi/Teams-Brendan-Pens

Tutoring is available for the following classes in Biology:

Course(s) Time Tutor Teams Link
Monday
BIO 101/111 9 am – 3 pm Rachel Loomis
loom3750@nullcecil.edu
cecil.mobi/Teams-Rachel-Loomi
Tuesday
BIO 203 10 am – 4 pm Autumn Taylor
tayl0904@nullcecil.edu
cecil.mobi/Teams-Autumn-Taylor
Thursday
BIO 101/111
BIO 130/131
BIO 200/210
3:30–7 pm Brendan Pens
pens8075@nullcecil.edu
cecil.mobi/Teams-Brendan-Pens
Friday
BIO 101/111
BIO 130/131
BIO 200/210
12–3:30 pm Brendan Pens
pens8075@nullcecil.edu
cecil.mobi/Teams-Brendan-Pens

Tutoring is available for the following classes in Chemistry:

Course(s) Time Tutor Teams Link
Monday
CHM 103/113
CHM 104/114
11:30 am – 12:30 pm Karley McIllhatton
mcil1795@nullcecil.edu
cecil.mobi/Teams-Karley-McIllhatton
Tuesday
CHM 103/113
CHM 104/114
11:30 am – 12:30 pm Karley McIllhatton
mcil1795@nullcecil.edu
cecil.mobi/Teams-Karley-McIllhatton
Wednesday
CHM 103/113
CHM 104/114
11:30 am – 12:30 pm Karley McIllhatton
mcil1795@nullcecil.edu
cecil.mobi/Teams-Karley-McIllhatton
Thursday
CHM 103/113 3:30–7 pm Brendan Pens
pens8075@nullcecil.edu
cecil.mobi/Teams-Brendan-Pens
Friday
CHM 103/113
CHM 104/114
11:30 am – 12:30 pm Karley McIllhatton
mcil1795@nullcecil.edu
cecil.mobi/Teams-Karley-McIllhatton

Tutoring is available for the following classes in Engineering:

Course(s) Time Tutor Teams Link
Monday
PHE 101
PHE 211
PHE 221
7–10 pm Emily Forrest
forr7955@nullcecil.edu
cecil.mobi/Teams-Emily-Forrest
Thursday
PHE 101
PHE 211
PHE 221
7–10 pm Emily Forrest
forr7955@nullcecil.edu
cecil.mobi/Teams-Emily-Forrest

Tutoring is available for the following classes in Environmental Science:

Course(s) Time Tutor Teams Link
Thursday
ENV 106/116 3:30–7 pm Brendan Pens
pens8075@nullcecil.edu
cecil.mobi/Teams-Brendan-Pens
Friday
ENV 106/116 12–3:30 pm Brendan Pens
pens8075@nullcecil.edu
cecil.mobi/Teams-Brendan-Pens

Tutoring is available for the following classes in Physics:

Course(s) Time Tutor Teams Link
Monday
PHY 103
PHY 217
PHY 218
7–10 pm Emily Forrest
forr7955@nullcecil.edu
cecil.mobi/Teams-Emily-Forrest
Thursday
PHY 103
PHY 217
PHY 218
7–10 pm Emily Forrest
forr7955@nullcecil.edu
cecil.mobi/Teams-Emily-Forrest

How do I access academic accommodations / Disability and Support Services?

Disability and Support Services provides academic accommodations for students with disabilities. If you have a disability, whether it’s physical, mental health diagnosis, you had an IEP or 504 in high school, and more, please contact Disability and Support Services for more information and to determine appropriate and reasonable accommodations for your success in college. Accommodations might include extended time on exams, use of the Testing Center, audio recording, and alternate books.

Support services are offered to all students through the Disability and Support Services office. If you:

  • are going through a crisis,
  • need someone to talk to,
  • are searching for a community resource connection,
  • feel overwhelmed,
  • need time management or organization tips,
  • just need to relax,

contact us today at:

Email: disabilityservices@nullcecil.edu
Phone: (443) 674-1993

How to Join Google Hangouts

In order to join a tutoring session for Statistics via Google Hangouts, do the following:

  1. Login to your Cecil College "chawk" email account.
  2. From your inbox, you can easily access Google Hangouts in one of the following ways:
    • In the lower left, click the "Hangouts conversations" icon (looks like a chat bubble).
    • In the upper right, click the "Google apps" icon (looks like 9 dots), then scroll down and click on the Hangouts icon.
  3. Start a new conversation with cecilmathlab@nullgmail.com.

Student Life Virtual Office Hours

Staff Member Day Time Zoom ID Password
Mayra Castillo Monday 2–4 pm 93054770790 Cecil
Paul Culbertson Tuesday 3–4 pm 8603218359 Cecil
Robyn Hunt Wednesday 1:30–3:30 pm 81506276447 Cecil
Paul Culbertson Thursday 4–5 pm 8603218359 Cecil
Cheryl Davis-Robinson Friday 10 am – 12 pm 7620780211 Cecil